Refund policy
We are committed to providing quality products and customer satisfaction. If you are not completely satisfied with your purchase, you may request a return or refund under the following conditions:
Eligibility for Refund: Refund requests must be made within 7 days from the purchase date and are only applicable to items that are unused, undamaged, and in their original packaging.
Non-Refundable Items:
- Items damaged due to human error or misuse
- Items damaged by water or liquid exposure
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Clearance items
Return Process: Contact our customer support team with your order number and reason for return to initiate the process.
Refund Processing Time: Refunds will be processed within 5-10 business days after we receive the returned item and confirm its eligibility.